Shipping & Returns


PAYMENT

Payments are processed securely via PayPal.
You can pay with your credit / debit card via PayPal without opening an account.
If you'd like you can call us to charge your credit card at 052-555-1505.

SHIPPING

PUDISH gladly accepts orders from all around the globe!
We are based in Tel-Aviv, Israel and ship all products from our studio.

The delivery rates are calculated automatically during the checkout process and are based on the order's weight and destination.

Home Delivery - Israel

Your order can make its way to your doorstep, where it is in the country.
Estimated arrival times are 2-4 business days.
[Choose "Home Delivery" on checkout]

Registered Mail - Worldwide

Orders will ship within 3-5 business days of payment.
All purchases are sent by registered airmail with a tracking number.

Estimated arrival time :
Europe : 7 - 14 business days 
USA, Canada, Australia : 14 - 21 business days 
The rest of the world : 12 - 28 business days 

Please Note :

•  As soon as your order gets to your local post office you will get a notification to go and pick it up -please make sure to go and get it.

•  Processing and packaging times also apply. Delivery times stated are for shipping only and are estimated.

•  Sometimes orders shipped internationally may be subject to customs clearance procedures at the destination country and these may cause a delay of delivery.

•  Shipping fees do not include customs fees as these are the responsibility of the purchaser. Please check with your local customs office about regulations that may apply to you.

•  Products are traceable but not insured.

•  Worldwide shipping is available to any country that has postal relations with Israel.

RETURNS

Our products are made with a lot of care, 
and we want you to be happy with your purchase. If for any reason you are not completely satisfied please email us so we can resolve the issue together.

•  We accept returns up to 14 days from receiving the package, in its original packaging and unused condition.

•  Once the goods arrive back to our studio, in the original and unused condition, we will process the refund for the goods via PayPal.

•  Shipping costs will not be returned. Please note that it is the buyer's responsibility to pay for the return shipping cost.

Still got questions?

Feel free to contact us and we'll happy to assist.